1. Introduction
Available 4 U is an AI automation agency providing Digital Front Desk solutions for home service contractors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services — including our AI virtual assistants, SMS messaging, website, chat widget, and scheduling tools. By using our services you agree to the practices described in this Policy.
2. Information We Collect
- Contact Information: Name, phone number, email address, and mailing address
- Business Information: Company name, industry, service area, and business details
- Communication Data: SMS conversations, call recordings, and messages with our AI assistants
- Service Details: Nature of your service request, urgency level, and property address
- Technical Data: IP address, browser type, device information, and website usage data
- Scheduling Data: Appointment preferences, Zoom call history, and calendar activity
3. How We Collect Information
- Direct interactions via SMS, phone calls, and web forms
- Our AI virtual assistants including Anna
- Website and chat widget interactions
- Scheduling and booking forms
- Information provided during strategy calls or onboarding consultations
4. SMS Messaging & TCPA Consent
By providing your phone number and texting us, you expressly consent to receive SMS/MMS messages from Available 4 U. Message frequency varies. Standard message and data rates may apply.
- To unsubscribe text STOP at any time
- For help text HELP
- We do not sell or share your phone number with third parties for marketing purposes
- Opting out will not affect any other business relationship with us
5. How We Use Your Information
- Provide, operate, and improve our AI automation services
- Respond to service inquiries and requests
- Schedule and confirm appointments and strategy calls
- Send appointment reminders and follow-up communications
- Request and manage customer reviews on your behalf
- Analyze service quality and improve our AI systems
- Comply with legal obligations
6. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Platforms that help us operate including CRM systems, Zoom, SMS carriers, and cloud storage
- Professional Advisors: Attorneys or accountants under confidentiality obligations
- Law Enforcement: When required by applicable law or legal process
- Business Successors: In the event of a merger, acquisition, or sale of assets
7. AI Disclosure
Our services use artificial intelligence and automated communication systems, including an AI virtual assistant named Anna. When you interact with Anna:
- You are initially communicating with an automated AI system
- Conversations may be reviewed by our team for quality assurance
- The AI may represent a demo business identity before identifying as Available 4 U
- We are committed to transparency and will disclose AI identity during or at the conclusion of interactions
8. Data Retention
We retain personal information as long as necessary to provide services and comply with legal requirements — typically no longer than 3 years after your last interaction.
9. Your Privacy Rights
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal retention requirements
- Opt out of SMS communications at any time by texting STOP
- Request a portable copy of your data
To exercise these rights contact us using the information in Section 14.
10. Security
We implement industry-standard security measures including encryption, secure servers, and role-based access controls. No method of internet transmission is 100% secure.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Third-Party Links
Our website and communications may contain links to third-party sites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or SMS.
14. Contact Us
Available 4 U
3510 S County Rd 1307 1/2, Odessa, TX 79765
Email: [email protected]
Phone: (432) 203-4785
Website: available4u.com